Popular Articles
How do I access the full Knowledge Base?
You have access to all articles that are available in the public section of the Knowledge Base. To access the full knowledge base covering the various products we support you must be a registered user. If you are a registered user of pangaea, you ...
How do I raise a ticket in the Support Centre?
To raise a ticket for a problem you are encountering you will need to be signed into the Support site. To sign in you must be a registered user. As a registered user you can submit tickets and track their progress, and view the most recent Help ...
Linking your child's account to your parent account (Parent)
Linking Student accounts to Parent accounts is a great way for parents to stay updated with their child's school work. Through the use of a unique Parent Code, parent accounts can be linked to a student account and therefore view their child's Class ...
How do I classify the severity of any error or bug I encounter?
If you encounter an error or a bug in the software, please report it to the support desk. You will be asked to describe the severity of the problem. The table below will help you to decide which of the following to use: CRITICAL; MAJOR; MINOR or LOW. ...
Create an account (Student)
To sign-up for a pangaea Student account you will need a School Code which is generated by your School Admin. Make sure you have got the school code from your teacher or school admin before signing up. To sign-up for a Student account: Navigate to ...