How do I access the full Knowledge Base?
You have access to all articles that are available in the public section of the Knowledge Base. To access the full knowledge base covering the various products we support you must be a registered user.
If you are a registered user of pangaea, you will automatically have access to this support site.
As a registered user you can also submit tickets and track their progress, and view the most recent activities under the "My Area" section.

If you are not a registered pangaea user, please ask your administrator to request your name and email to be added to our database.
Related Articles
How do I classify the severity of any error or bug I encounter?
If you encounter an error or a bug in the software, please report it to the support desk. You will be asked to describe the severity of the problem. The table below will help you to decide which of the following to use: CRITICAL; MAJOR; MINOR or LOW. ...
How do I raise a ticket in the Support Centre?
To raise a ticket for a problem you are encountering you will need to be signed into the Support site. To sign in you must be a registered user. As a registered user you can submit tickets and track their progress, and view the most recent Help ...